6tk10 Privacy Policy

Information We Collect

6tk10 may collect the following types of personal information:

• Identity Information: Full name, date of birth, national ID number (where applicable).
• Contact Information: Email address and account username.
• Financial Information: Transaction details via bKash, Nagad, Rocket, Upay, or bank transfer — however, we do not store full account numbers.
• Technical Information: IP address, browser type, device information, operating system, and session logs.
• Behavioral Information: Pages visited on the site, time spent, click patterns, and gaming history.
• Communication Records: Records of your conversations with our support team via live chat and email.

Purpose of Data Collection

The information collected is used for the following legitimate purposes:

• Creating, verifying, and managing accounts.
• Processing deposits, withdrawals, and transactions.
• Meeting applicable legal and regulatory obligations (identity verification, fraud prevention).
• Monitoring responsible gaming policies and taking necessary action.
• Providing 24/7 Bengali live chat and email support.
• Improving our services, adding new features, and personalising the user experience.
• Sending promotional communications — but only with your prior consent.

Cookies and Tracking Technologies

6tk10 uses cookies and similar technologies to improve your browsing experience. These include:

• Essential Cookies: Required to maintain login sessions, ensure security, and run the platform's core functions.
• Functional Cookies: Store your language preference, session settings, and layout preferences.
• Analytics Cookies: Collect anonymous statistics to help us understand how our service is used.

You can disable cookies from your browser settings, but doing so may limit some functionality on the site.

Sharing Information with Third Parties

6tk10 never sells your personal information. Information may be shared with third parties only in the following limited circumstances:

• Payment Processors: Only the information needed to complete transactions via bKash, Nagad, Rocket, Upay, or bank transfer.
• Technology Service Providers: For server hosting, database management, and security services — under contractual confidentiality terms.
• Legal Authorities: To comply with valid legal directives under applicable laws in Bangladesh.
• Fraud Prevention: When needed to detect and prevent fraud, money laundering, or other illegal activities.

We maintain strict data processing agreements with our service partners to ensure they use your information only for the specified purposes.

Data Security Measures

6tk10 uses industry-standard technologies and practices to protect your information. Our security framework includes:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted.
• Encrypted Databases: Sensitive information (such as passwords and financial details) is stored in encrypted form.
• Access Controls: Strict role-based access controls so that only authorised staff can access the information they need.
• Security Audits: Regular system reviews, vulnerability testing, and security assessments.
• Data Minimisation: We collect only the information genuinely required to provide the service.

While we are committed to maintaining the highest level of security, no online service can guarantee 100% security. You are also responsible for keeping your account password secure and not sharing it with others.

Data Retention Period

We retain information in accordance with the following policy:

• Active Accounts: Required information is retained for as long as your account remains active.
• Closed Accounts: Certain data is kept for a defined period after account closure to meet legal and regulatory requirements.
• Transaction Records: Financial transaction records are retained for an extended period for accounting and audit purposes.
• Inactive Accounts: Additional data from accounts that have been inactive for a long time is progressively deleted.

Your Privacy Rights

As a user of 6tk10, you have the following rights:

• Right of Access: The right to know what information we hold about you.
• Right of Rectification: The right to request correction of incomplete or inaccurate information.
• Right to Erasure: The right to request deletion of your personal data in certain circumstances.
• Right to Restrict Processing: The right to request that your data be used in a limited way for certain purposes.
• Right to Opt Out of Marketing: The right to unsubscribe from promotional communications at any time.
• Right to Portability: The right to request a copy of your data in a structured and common format.

To exercise any of the above rights, contact our support team by email. We will verify your request and respond within a reasonable time.

Privacy of Minors

6tk10 provides services only to individuals aged 21 or older. We do not knowingly collect information from anyone under the age of 21. If we become aware that a minor's information has been collected by mistake, we will immediately close that account and delete the relevant data.

If a parent or guardian discovers that their child has registered on our platform, please notify our support team immediately.

Third-Party Links

The 6tk10 website does not contain links to third-party sites. However, if any third-party references appear in future, please note that this Privacy Policy applies only to the 6tk10 website. We are not responsible for the privacy practices of any other site.

Changes to This Policy

6tk10 may update this Privacy Policy from time to time. If significant changes are made, we will notify you in the following ways:

• Displaying a clear notice on the site's main page or on the Privacy Policy page.
• Sending a notification to your registered email address (for material changes).
• Updating the "Last Updated" date at the top of the page.

Continuing to use the site after any changes means you have agreed to the revised Policy. We therefore recommend reviewing this page regularly.

Responsible Gaming and Privacy

As part of ensuring responsible gaming, 6tk10 monitors data about your gaming behaviour. This is for your protection — not to sell that information to any third party. If you request self-exclusion, that information will be stored securely to prevent you from re-registering in the future.

To learn more about responsible gaming, visit our Responsible Gaming page.

Applicable Law and Jurisdiction

This Privacy Policy has been prepared in accordance with applicable international data protection standards. Any dispute regarding user rights and remedies will first be addressed through negotiation. If unresolved, the dispute resolution process described in our Terms and Conditions will apply.